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Return Policy

Thank you for shopping at ANSgear.com. In the unfortunate event you need to return a product, please read our entire procedure so we can expedite your return. All returns must meet the following requirements.

  • Any item taken in for return must be brand new, factory sealed and unused.
  • There are no returns on any Paintballs or Special Order Items.
  • Returns must be received within 30 DAYS of placing your order.

When creating your RMA number you will have the option of exchanging your existing item, receiving a refund back to your credit card or PayPal account, or a full refund issued as an online store credit. Unfortunately all shipping charges are non refundable.

Note: Returns take between 3-5 business days for completion.

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Reason for Return*

You may request a refund to your original payment method. No restocking fee will be deducted from the refund amount. You will be refunded for the full purchase price of the item(s).
The customer is responsible for shipping fees associated with returning the item(s) to our facility.
You may request a store credit to be applied to your ANSgear.com account. No restocking fee will be deducted. You will be provided with the full purchase price of the item(s) returned to be used on a future purchase.
The customer is responsible for shipping fees associated with returning the item(s) to our facility.
You may request to exchange your item(s) for another item of your choosing. This item may be of lesser or equal value - we will charge or refund accordingly.
Please provide us with the precise name (size, color...etc - if applicable) of the item(s) you would like to exchange for.
A shipping fee will be charged to your account to return the item(s) to your location.
Please provide a picture of the damaged item in the condition it was received as well as a scan or picture of the entire invoice included within your package. Once you can provide this information we will investigate and resolve the issue accordingly as soon as possible.
Please provide a picture of the incorrect item well as a scan or picture of the entire invoice included within your package. Once you can provide this information we will investigate and resolve the issue accordingly as soon as possible.

Files must be less than 2MB. Allowed file types: JPG, JPEG, GIF, PNG.

Submit Your RMA

Your RMA Number is

With the RMA number clearly written on the outside of the package, please send your return to:

ANSgear.com
41 Moreland Rd
Simi Valley, CA 93065

Note: Returns take between 3-5 business days for completion.

Submission went wrong. Please check your submission and try again.

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